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TTEC

About the company

Global customer experience technology and services company providing AI-powered CX solutions, contact center services, and digital transformation consulting

Most valuables features

  • AI-enhanced customer service combining human talent with intelligent automation for seamless interactions
  • End-to-end CX transformation from strategy design through technology implementation and operational execution
  • Global scale operations with 52K+ employees serving clients across 50+ languages and multiple industries
  • Proprietary technology platforms including TTEC Clarity, TTEC Perform, and TTEC RealSkill for workforce optimization
  • Comprehensive contact center services spanning customer care, technical support, sales, and back-office operations
  • Strategic CX consulting with data-driven insights, journey orchestration, and technology partner ecosystem integration

Certifications

2025 Gold Best Advance in a Generative AI Solution

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